Privacy policy

Edited by Ivory
Effective Date: 01/09/2025

At Edited by Ivory, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us online.

1. Who We Are

Edited by Ivory is an online-only fashion boutique based in Ireland.

We are the “data controller” responsible for your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal details: name, email address, phone number, billing/shipping address.
  • Payment details: card/payment information (securely processed by our payment providers; we do not store card numbers).
  • Order information: products purchased, order history, delivery details.
  • Website usage data: IP address, browser type, device information, and browsing activity (via cookies).
  • Marketing preferences: your choices regarding receiving updates, promotions, and newsletters.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your order or account.
  • Provide customer support.
  • Improve our website, products, and services.
  • Send you marketing emails or SMS (only if you opt-in).
  • Comply with legal and tax obligations.

4. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal).
  • Delivery partners (e.g., An Post, couriers).
  • IT and website service providers (e.g., Shopify).
  • Professional advisors (legal, accounting, or compliance).

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Restrict or object to certain processing.
  • Request transfer of your data to another service provider (data portability).
  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at editedbyivory@gmail.com.

7. Data Retention

We keep your information only as long as necessary for the purposes described above, including legal, accounting, or reporting obligations.

8. Security of Your Data

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

9. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland.